Thursday 25 November 2010

Tabbloid #7 and #8: Double Bonanza

I have been away on holiday in a remote Northumbrian cottage so there's a double dose of Tabbloid delights for you this week:


Some noteworthy points are as follows:
- the #SALFMERI project are part of the Electronic Resource Management (ERM) strand and have been looking at their current procedures in preparation for identifying ERM use cases and requirements. This investigation has been a very useful exercise for them which has revealed that information on electronic resources within Salford University (and the people who use them/have a strategic interest in them) is highly dispersed and hard to find - in fact often the information is invisible because it is locked inside one person's head. The team are working towards a single process map which will draw together all of this tacit and explicit knowledge ... it should be quite a sight to behold once it's complete!

- the #CULWIDGETS team at Cambridge have been working on a set of 'permanent' webpages for their website which will act as guide for any future intrepid widget authors. The fruits of their labour look to be a pretty extensive and clearly written guide which will be accessible to non-technical staff ... quite frankly it's an inspiring piece of work and a good legacy for the project to leave behind. It will be interesting to know whether there is an appointed guardian in place to update the guide as things move forward. There's also a very handy link to the Google guide to widgets. It's interesting to note that Google have named them 'gadgets' rather than widgets ... perhaps to get over the perception of frivolity that is conjoured up by the word 'widget' (which is identified as an issue within the CULWIDGETS guide)?



Last weeks Tabbloid could pretty much be renamed the 'Culwidget Weekly' it features their final project posts and some widget usage graphs that offer some fairly compelling evidence for the success of a couple of their widgets (albeit with plenty of room for further improvement in the coming year). In their final project blogpost the team put their finger on something that we've observed as outside observers; namely that the end of the JISC project doesnot mean the end of the project blog (or project tweets). It will be interesting to see how many of the projects remain active after their project funding has come to an end. From our point of view it may well mean that there is more to synthesis than we'd initially anticipated and no doubt these post-project reflections and progress reports will provide us with some much valued content to draw on as we start to consider our final report. All good stuff!
The #UX2 team posted a useful reflection on their usability testing experience and provided a link to their final report. Usability testing is another of those times when we are reminded that if it weren't for those pesky users (in this case recruiting volunteers and then dealing with the sometimes inevitable number of no shows) then the task would be much simpler. Of course without the users there would be no user testing so it's a challenge that has to be overcome. And of course with a small usability study every no show has a bigger impact so we'll be on the look out for any tips around ensuring the maximum turnout and we'll share what we find. As a big fan of word clouds, I was pleased to see the inclusion of one in Lorraine's post - it really brings out the overall tone of users' feedback in an effective way.

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